Empowering Transport Customers
At Deliwell, we understand that shipping goods can be a complex and time-consuming process. That's why we offer a comprehensive suite of services designed to simplify your shipping experience, save you time and money, and give you peace of mind. Our solutions are tailored to meet the unique needs of each customer, regardless of the size, industry, or frequency of their shipping needs.

Our Core Services for Transport Customers:

01
Enhanced Collaboration and Efficiency
Real-time Data Sharing: The Centralised Information Hub helps to guarantee that all team members are working with the most recent information, thus minimizing confusion and redundancy. This means that all the people from the different sites and departments can get and share the information at the same time, which means that all the operations are in harmony and all the decisions are made based on the information.
Unified Workspace: As the various functions and departments are integrated into a single workspace, the platform supports effective collaboration. It enables the people in acquisitions, sales, operation, logistics and other departments to collaborate in real time and thus increase the productivity.
02
Streamlined Operations
Simplified Management: The On-line Operational Tool is a convenient tool for the management of many transport orders, quotations, and tracking to guarantee shipment delivery on time. This tool helps to simplify complex tasks and orders, which are often performed in logistics companies, and avoid delays and mistakes.
Systematised Workflows: The platform also has distinct procedures that users follow in order to complete each task, which guarantees that everything is done properly and without a hitch. Notifications and monitoring systems are effective when handling a large number of orders at once and when addressing important issues that require immediate attention, thus minimizing the chances of missing something important and increasing efficiency.


03
Personalised and Adaptable Solutions
Flexible Workflow Customization: The platform’s Personalised Workflow capabilities allow it to be tailored to the specific needs of different departments, ensuring that unique requirements are met. This customization leads to improved operational effectiveness and user satisfaction, as the software adapts to fit seamlessly into existing processes.
Scalable Integration: Robust Integration capabilities ensure smooth connectivity with various APIs and EDI protocols, facilitating seamless data transfer between systems like ERP, CRM, GPS, TMS, WMS, and planning and production systems. This integration optimizes processes, minimizes manual errors, and enhances overall operational accuracy.
04
Improved Decision-Making and Accountability
Transparency: Real-time access to data and insights promotes better decision-making and accountability at every stage of the transportation process. This transparency enables stakeholders to make informed decisions quickly, optimize routes, allocate resources efficiently, and mitigate risks effectively.
Enhanced Customer Satisfaction: Proactive communication channels, such as real-time tracking and notifications, provide visibility into shipment status and delivery timelines. This level of transparency enhances customer satisfaction by keeping clients informed and addressing any issues promptly.


05
Optimized Logistics Management
Multi-Carrier Flexibility: The platform is useful for managing one or many carriers, thus enabling the efficient management of transportation and carrier decisions. This flexibility means that companies can effectively manage transport logistics and transport services to meet different requirements and choices.
Comprehensive Contract Management: This way, all the details of the contracts are centralized, and everybody is aware of the terms of the agreements. This feature promotes clear and cooperative supplier relationships, minimizing non-compliance and potential conflicts.
Accurate Tariff Management: It enables the accurate definition and negotiation of transport costs with suppliers and make sure that both parties are referring to the same cost parameters. This approach helps to avoid confusion and discrepancies, as well as build up trust between partners.
06
Efficient Quote and Order Handling
Streamlined RFQ Management: The platform enables efficient handling of requests for quotes (RFQs), comparisons of offers, and order awards, all online. This system highlights differences in offers, facilitating rapid and accurate decision-making, and ensuring transparency throughout the quoting process.
Comprehensive Order Tracking: From the initial award to transportation execution, invoice audits, and document receipt, the platform ensures comprehensive tracking of orders. This visibility and accuracy reduce administrative burden and enhance operational efficiency, allowing for better management of the entire order lifecycle.


07
Enhanced Document and Invoice Management
Centralized Document Repository: It serves as the central database for all transport documents, contracts, rates, transport documents, orders, delivery documents, CMR, and invoices. This feature saves time, minimizes human errors, and improves sharing of documents since they are easily accessible.
Automated Invoice Auditing: It also helps in the automation of the matching process of invoices with the purchase orders, and resolves issues that may arise from such matching. This automation helps to keep proper records of accounts and improves the general functioning of the business by minimizing manual labor and mistakes.
08
Proactive Risk Management
Meticulous Monitoring: The Transport Management Allocations and Execution features guarantee the right paths, times, and risk prevention. This close monitoring helps in the early detection of risks and taking measures that will help to prevent any hitch during the transportation process.
Detailed Record-Keeping: Accurate documentation of past transport activities can be used to analyze and optimize the current and future logistics plans. Such detailed documentation can be used to find out where changes can be made and incorporated to improve the process, thus promoting a culture of continuous improvement.


09
Compliance and Security
Regulatory Compliance: It complies with the best practices and legal guidelines to ensure that the platform is safe and secure from unauthorized access. This compliance minimizes the probability of legal problems and increases the credibility and reliability of the platform.
Robust Security Measures: It has robust security measures in place to ensure that the data cannot be leaked or accessed by unauthorized personnel. Documents and data security and storage guarantees the privacy of information and provides comfort to the users.
Thus, using Deliwell’s all the features and benefits, enterprise customers can increase productivity, improve cooperation, optimize the supply chain, and, as a result, provide better services to their clients.
- Courier Integration: Manage all your courier shipments in one platform. Print AWB, track shipments, control costs, and audit invoices.
- Time-Slot Management: Optimize your loading and unloading process with our collaborative and highly customizable warehouse dock slot management tool. Book time slots or delegate your partners or carriers to book time slots. Receive proactive notifications, ensure transparency, and monitor performance in real-time.
- E-Invoice: Automates RO e-Factura: Receive and send e-invoices, visualize .xml documents, store them in the cloud, accept or reject invoices, monitor invoice status, and allocate invoices to cost or revenue centers. ( In compliance with the requirements of Romanian fiscal legislation)
- E-Transport: Automates RO e-Transport system reporting, reducing time and errors. Integrates business solutions with ANAF’s IT system, simplifying compliance. Offers comprehensive functionalities for reporting, integration, and data modification. (In compliance with the requirements of Romanian fiscal legislation)
