Cookie Policy (EU)
This Cookie Policy was last updated on 22 October 2026 and applies to everyone who visits www.deliwell.eu from the European Economic Area (EEA) or Switzerland.
1. Who we are
This Cookie Policy explains how DELIWELL S.R.L. (registered office: Str. Alexandru Golescu nr. 18, Timișoara, Timiș County, Romania; Trade Register no. J2010002016354; VAT code RO27805169), acting as data controller, uses cookies and similar technologies on https://www.deliwell.eu (the "website"). Some cookies are placed by third-party providers we work with; they are described in sections 5, 6 and 8. For how we process personal data more generally (for example, data you submit in our forms), please read our Privacy Policy.
2. What are cookies?
A cookie is a small text file that a website stores in your browser when you visit it. It allows the website, or a third party, to recognise your browser on later pages or visits. Cookies can be "session" cookies (deleted when you close the browser) or "persistent" cookies (kept until they expire or you delete them).
3. What are scripts and local storage?
Scripts are pieces of program code that make the website work and interactive. Some scripts store information in your browser's local storage or session storage instead of in cookies. Under the law, these technologies are treated in the same way as cookies, so this policy covers them as well.
4. What is a web beacon (pixel)?
A web beacon or pixel is a small, invisible image or code snippet that sends information to a provider (for example LinkedIn or Google) when a page loads or an action is performed. We use pixels only after you have given your consent for the relevant category.
5. Cookie categories and legal basis
5.1 Strictly necessary cookies
These cookies are needed for the website to function and to be secure: delivering pages through our hosting and content delivery network (Webflow, Cloudflare), protection against bots, page navigation, and remembering your cookie choices (KookiOk). We place them without consent, as permitted by Art. 4(5) of Romanian Law no. 506/2004 (implementing Art. 5(3) of the ePrivacy Directive). Where they involve personal data, the legal basis is our legitimate interest in operating a secure and functional website (Art. 6(1)(f) GDPR). You can block them in your browser, but parts of the website may then not work.
5.2 Statistics cookies
With your consent, we use statistics cookies to understand how visitors use the website and to improve it: Google Analytics 4 (Google), HubSpot analytics (HubSpot) and Microsoft Clarity (Microsoft). Microsoft Clarity also creates heatmaps and session recordings of how you navigate (clicks, scrolling, mouse movement); text you type into form fields is masked and is not recorded. These tools use unique identifiers, so the data is not anonymous. Legal basis: your consent (Art. 4(5) Law 506/2004 and Art. 6(1)(a) GDPR).
5.3 Marketing cookies
With your consent, we use marketing cookies and pixels to measure the results of our advertising campaigns and to show relevant ads to companies interested in transport management: Google Ads (Google), LinkedIn Insight Tag (LinkedIn), HubSpot (HubSpot) and Microsoft advertising identifiers (Microsoft). Legal basis: your consent (Art. 4(5) Law 506/2004 and Art. 6(1)(a) GDPR).
5.4 Embedded services
Our "Book a demo" page contains a scheduling calendar provided by Calendly LLC, which may use payment and fraud-prevention services from Stripe. Calendly shows its own cookie notice inside the calendar and only uses non-essential cookies with your consent there. Calendly's processing is governed by its own privacy policy: https://calendly.com/privacy.
6. Placed cookies
The list below is generated automatically by our consent management platform (KookiOk) from regular scans of the website. For each cookie it shows the name, the provider, the purpose and how long it is kept. Here you can also see the choice you made and withdraw your consent at any time.
7. Consent
When you first visit the website, a banner asks for your consent. You can choose "Accept all", "Reject all" (both on the first screen, with equal prominence) or select individual categories under "Customize settings". Until you make a choice, only strictly necessary cookies are used; statistics and marketing tools are blocked. If you reject, we will not use them.
You can change or withdraw your consent at any time, as easily as you gave it: click the round cookie icon in the bottom-left corner of any page, or use the "Withdraw consent" button in section 6. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. Your choice is stored in your browser for up to 12 months; we then ask again. As proof of consent, our consent platform keeps a record of your choice (date, time, categories selected and an anonymised identifier) for 5 years.
7.1 Manage your consent settings
8. Third parties and transfers outside the EEA
The providers we use for these purposes are: Webflow, Inc. (website hosting), which delivers the website through Amazon Web Services EMEA SARL / Amazon Web Services, Inc. (Amazon CloudFront) and Cloudflare, Inc.; jsDelivr, operated by Prospect One sp. z o.o. (delivery of open-source website scripts); KookiOk (consent management); Google Ireland Ltd / Google LLC (Google Analytics, Google Ads); Microsoft Ireland Operations Ltd / Microsoft Corporation (Clarity, advertising identifiers); LinkedIn Ireland Unlimited Company (Insight Tag); HubSpot, Inc. (marketing automation); and Calendly LLC (scheduling). The content delivery services (Amazon CloudFront, Cloudflare, jsDelivr) receive your IP address and browser information when a page loads, but do not set tracking cookies. For data collected through the LinkedIn Insight Tag, Deliwell and LinkedIn may act as joint controllers for the collection and transmission of data; LinkedIn's further processing is governed by its own privacy policy.
Some of these providers, or their group companies, are located in the United States. Where personal data is transferred outside the EEA, the transfer is based on the European Commission's adequacy decision for the EU-U.S. Data Privacy Framework (for certified providers) or on the European Commission's Standard Contractual Clauses. You can request a copy of the relevant safeguards using the contact details in section 11.
9. Managing cookies in your browser
You can also delete cookies or block them through your browser settings, or be notified each time a cookie is set. See the Help section of your browser for instructions.
If you block all cookies, some parts of the website may not work properly. If you delete your cookies, we will ask for your consent again on your next visit.
10. Your rights
Under the GDPR you have the following rights regarding your personal data:
11. Contact details
For questions about this Cookie Policy or to exercise your rights, please contact us using the details below.
This Cookie Policy was last updated on 22 October 2026.