Inteva Products, a global automotive supplier, managed high shipment volumes using Excel, email, and WhatsApp—resulting in fragmented data, limited cost visibility, and time-consuming manual work. With Deliwell, Inteva consolidated all transport operations into one platform, enabling structured planning, transparent cost control, automated compliance, and real-time collaboration across departments. The result: 30–50% less manual work, full visibility over transports and costs, and a scalable process that supports future expansion.

About Inteva Products

Inteva Products is a global automotive supplier headquartered in Troy, Michigan, serving major OEMs including BMW Group, Volkswagen Group, Renault, Stellantis, Hyundai–Kia, and Dacia. Founded in 2008, Inteva operates 30+ facilities with 8,000–9,000 employees worldwide, specializing in closure systems, interior vehicle systems, motors, and door modules.

The Salonta, Romania plant manufactures door latches, window-regulator mechanisms, consoles, and other components — coordinating high and fluctuating shipment volumes across suppliers, plants, and customers.

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Before Deliwell: A fragmented process with no single source of truth

Inteva’s transport operations were reliable but overly manual — built on Excel files, phone calls, WhatsApp messages, and long email threads spread across departments.

Transport planning happened in silos

Each planner worked off their own Excel sheets and supplier lists. Information existed, but nowhere was it consolidated.

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No visibility into cost drivers or routing decisions

With transport volumes fluctuating week to week, most shipments were spot-bought. Cost comparison, forecasting, and budgeting were difficult.

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Heavy operational load and constant information chasing

Quotations, allocations, transport orders, schedules, and delivery confirmations were all exchanged manually.

Planners spent time searching through emails, WhatsApp messages, or missing documents — slowing down decisions and increasing the risk of errors and fines.

Invoice validation was slow and unclear

Finance teams received physical invoices by post and manually checked them against historical emails and spreadsheets.

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Past tools offered no transparency

A previous tool captured transport requests but did not provide visibility into calculations, routing logic, costs, or financial details.

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Why Inteva chose Deliwell

Inteva needed a Transport Management Software that was:‍

• ‍Easy to adopt across their logistics, planning, and finance team
• ‍Fast to implement
• Intuitive and user-friendly
• Able to structure their transports, costs, and documentation
• Built for collaboration — not just dispatching

Deliwell provided exactly that: a complete SMB-friendly transport management system that centralises planning, cost management, compliance, and collaboration.

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How Deliwell works at Inteva: The new, structured way

Deliwell replaced Excel, email, and WhatsApp with one platform that covers the entire transport lifecycle — request → plan → allocate → track → invoice → report.

1. Unified Transport Requests & Planning

1. Requests follow predefined templates and structured fields
2. Planners assign carriers, validate capacity, and schedule loads inside Deliwell
3. Every shipment is logged with complete history and audit trail

Result: No more scattered information. No more version-confusion. Faster planning and zero data loss.

2. Smart Carrier Selection & Booking

Whether contracted routes or spot transports, planners manage everything in a single dashboard.

1. Built-in RFQ for spot transports
2. Carriers reply via a simple link — no login required
3. Offers auto-organised for comparison by price, lead time, or availability
4. For contracted lanes, Deliwell applies the rate card automatically

Result: Clear, fast, and fair carrier allocation — with full transparency.

3. Automated UIT Code Generation

For UIT-regulated shipments:

1. Codes created directly in Deliwell ( via API connection, Excel upload or manually)
2. Automatic validation of format and missing fields
3. Shared automatically through secure links to carriers and drivers
4. Full traceability for audits

Result: Compliance without the administrative burden.

4. Real-Time Tracking, Status Updates & Exception Handling

1. Drivers update status via mobile link or app
2. Telematics data flows into the platform where available
3. Delays, incidents, or claims are logged directly on the shipment
4. Partners receive live tracking pages — no account required

Result: Instant visibility for all stakeholders and faster reaction to exceptions.

5. Automated Invoice Validation & Financial Control

Once a delivery is complete:

1. Deliwell knows the planned cost, contracted rate, extra services, waiting hours, tolls, etc.
2. Invoices are uploaded or received electronically
3. The system matches invoice lines to agreed tariffs
4. Discrepancies are flagged and routed for approval

Result: Finance teams gain cost clarity, accuracy, and faster month-end closure.

6. Structured Reporting & Budget Visibility

Deliwell mapped Inteva’s supplier structure so planners and managers can instantly see:

1. Spend by supplier, lane, product group, or cost centre
2. Shipment volumes, performance and exceptions
3. Budget usage in real-time

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Result: Inteva moved from reactive reporting to real-time financial visibility.

The Impact

Since the rollout Inteva saw some major improvements.

• 30–50% less manual work in operations
  Manual tasks such as chasing documents, comparing emails, matching costs, or preparing monthly Excel reports are now automated or eliminated.‍
• Centralised visibility across every transport
  All departments — PC&L, logistics, finance, warehouse — now operate from one shared source of truth.‍
• Centralised visibility across every transport
  All departments — PC&L, logistics, finance, warehouse — now operate from one shared source of truth.‍
• Full cost transparency & control
  Inteva finally sees what was invoiced, why, and based on which contract or offer.‍
• Faster planning and fewer internal errors
  Structured data and templates reduced inconsistencies and rework.‍
• Scalable process for future expansion

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Inteva can now onboard additional teams and suppliers without losing control or visibility.

Inteva’s Transformation in One Sentence

From manual chaos to a fully structured, collaborative, and cost-transparent transport operation — powered by Deliwell.