Deliwell is designed for fast deployment — not a 12-month implementation project:

• Standard setup (no ERP integration) — live in 1–2 weeks, including carrier onboarding and team training
• With ERP integration (SAP, Oracle, Microsoft Dynamics) — live in 4–6 weeks, including integration scoping, configuration, and parallel run

We assign a dedicated project manager to your implementation from day one through go-live. No surprises, no scope creep.

Yes. Deliwell is built for multi-entity and multi-site operations. A parent company and its subsidiaries, operating companies within a transport group, or a shared services centre managing logistics for multiple business units can all operate on the same Deliwell instance — with controlled separation of data, users, and reporting.

• Each entity has its own transport orders, documents, carriers, and KPI dashboards
• Group-level administrators see across all entities; site-level users see only their own data
• New entities are added to an existing account — no separate implementation required

Deliwell targets a 99.9% monthly uptime SLA for the core platform. AWS infrastructure provides geographic redundancy, and our platform status is monitored continuously. In the event of an incident, we communicate proactively through our status page and direct notification channels.

Enterprise clients receive enhanced SLA terms including defined RTO/RPO commitments. Planned maintenance windows are communicated at least 48 hours in advance and scheduled outside peak operational hours.

Yes. We offer a structured 3-week Proof of Concept (POC) — Deliwell runs live on a defined scope of your operations (a specific route cluster, carrier group, or business unit), and we measure the results against your current baseline.
‍

The POC produces concrete, comparable numbers: time saved per transport, compliance rate before and after, document error rate, and cost delta. You make the full rollout decision based on data — not promises.
‍

No long-term commitment required to start a POC. If the numbers don't justify a rollout, we say so. If they do — which is the typical outcome — we move directly into full implementation.

Deliwell is trusted by +100 logistics and supply chain teams at enterprise companies across Romania and Europe:

• Sonepar — electrical distribution
• Hamilton — manufacturing logistics
• Frigoglass — commercial cooling equipment industry
• DS Smith — packaging and supply chain
• Stihl — power tools distribution
• Inteva Products

We are happy to provide reference contacts from our client base for serious evaluations.